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How to Fix Spotify No Sound

By Adam Gorden Updated on June 14, 2024

spotify no sound

Spotify stands as one of the digital music giants, offering users a gateway to a vast world of music spanning genres across the globe. From vintage classics to the freshest beats, Spotify delivers an instant stream of tunes that cater to every taste. Hit the Play button and immerse yourself in an unlimited sonic journey, anytime, anywhere. The added perk? You can even download tracks for offline listening. Sounds incredible, right?

But hold on - there are moments when the harmony falters. Spotify's charm can sometimes waver, giving way to issues like error codes (think 4, 18) or the dreaded "Spotify no sound" scenario. Picture this: you're eager to groove to your selected track, but what do you hear? The sound of your own breath and the rhythmic thud of your heartbeat, rather than the music you've chosen. Frustrating, indeed. Naturally, your first instinct is to fiddle with the volume controls, yet silence persists. So, what's the solution?

Fear not - we're here to walk you through diverse methods to resolve the Spotify no sound predicament. Ready for a symphony of solutions? Let's dive in.

Part 1. How to Fix Spotify No Sound on Desktop/Mobile

When you first found your Spotify playing but no sound, you were likely worried about this sound issue. Here we've collected possible causes and fixes.

Solution 1. Check Volume Settings

  • Tip 1: Adjust Volume Control

    Sometimes, the volume within the Spotify app may be turned down. Start by playing a song and use the volume slider within the app to ensure it's turned up. Also, check your device's physical volume buttons and software volume settings to make sure they're not muted or set too low.

    On Spotify App (Computer):

    spotify volume control

    1. Open the Spotify app or Spotify Web Player on your computer and play a song.
    2. Look for the volume slider in the bottom-right corner of the screen.
    3. Ensure the volume slider is not at the minimum and adjust as needed.
    4. If muted, click the speaker icon to unmute Spotify or drag the volume slider to increase.

    On Spotify App (Mobile):

    1. Open the Spotify app on your mobile device and play something.
    2. Ensure the physical mute switch on your iPhone is not showing orange.
    3. Use the volume up button on the side of your phone to increase volume.
    4. You can also use voice assistants like Siri or Google Assistant to adjust volume ("Turn up the volume").
  • Tip 2: Change Device Volume Settings

    Double check the volume settings on your device. Different devices have different settings, so it's best to refer to your device's support site for specific instructions tailored to your model. This will help you review and adjust the volume settings effectively.

    On Windows:

    1. Click the speaker icon in the bottom-right corner of your screen.
    2. Adjust the volume slider to ensure it's not muted and turned up.
    3. Right-click the speaker icon on your taskbar and select "Open Volume Mixer."
    4. Locate the Spotify app in the "Apps" section.
    5. If muted, click the speaker icon next to Spotify or adjust the slider to increase volume.

    On Mac:

    1. Click the sound control icon in the menu bar.
    2. Drag the slider to adjust the volume to your desired level.

    On iPhone:

    1. From the Home Screen, open the Settings app.
    2. Navigate to Music > Volume Limit. If enabled, switch it off to allow higher volume levels.
    3. Adjust volume settings under Settings > Screen Time > Content & Privacy Restrictions > Content & Privacy.

    On Android:

    1. Press the volume button on the right side of your device.
    2. Tap the menu icon (usually three dots) to access settings.
    3. Adjust "Media volume" to control volume levels for music, videos, and other media.
  • Tip 3: Check Audio Output

    Make sure your device is using the correct audio output. This step can fix issues where Spotify sound isn't audible. Follow these tailored steps:

    In the Car:

    1. Ensure your smartphone is connected to your car's Bluetooth system.
    2. Set your car's audio source to Bluetooth.
    3. Check your car's audio system settings to confirm Bluetooth is selected as the audio output.

    On Windows PC:

    Sometimes, issues arise when the default Windows audio device doesn't switch to connected headphones or speakers, resulting in no sound from Spotify.

    1. Open the Windows Search Box and type "Sound" to open Sound Settings. Alternatively, right-click the speaker icon in the taskbar and select "Open Sound settings."
    2. Navigate to "Advanced sound options."
    3. advanced sound options

    4. Select "App volume and device preferences."
    5. app volume and device preferences

    6. In the "Apps" section, locate Spotify and its current audio output device (e.g., headphones or speakers).
    7. reset to recommended default

    8. If Spotify's output is set to "Default," it means no specific output device is selected, potentially causing issues.
    9. Click the down arrow icon next to "Default" to open the dropdown menu and select your connected audio device.
    10. Once selected, close both the Sound Settings window and the Spotify app completely.
    11. Optionally, you can reset to recommended defaults by clicking "Reset" in the "App volume and device preferences" section.

Solution 2. Restart App & Device

Restarting the Spotify app and your device can resolve minor glitches affecting audio playback.

  1. Close the Spotify app completely and reopen it.
  2. If issues persist, restart your device as well to ensure a fresh start and resolve any underlying problems.

Solution 3. Check Spotify Connect

Spotify Connect allows remote control of Spotify playback across devices. It lets you control playback on other devices remotely. If you switch playback to another device, your current device's sound will stop unless the device supports concurrent playback.

listen on another device

Ensure your device is selected correctly in the Spotify Connect menu to hear audio on the desired device. If another device is mistakenly playing, select your device from the Spotify Connect devices list.

spotify connect now playing device settings

On Computer:

  1. Open the Spotify app or Spotify Web Player and start playing a song.
  2. Check Spotify Connect to ensure playback is on your device. If not, select your device from the Spotify Connect menu.
  3. If playback is on another device, disconnect it from your Spotify account.

On Mobile:

  1. Open the Spotify app and play a song.
  2. Tap the song at the bottom to view the Now Playing screen.
  3. Tap "Spotify Connect" in the lower-left corner and select your device from the list.

Solution 4. Log Out & Log Back In

Logging out and back into Spotify can resolve various app-related issues, including sound problems.

On Computer:

  1. Click your profile icon.
  2. Select "Log Out" from the dropdown menu.
  3. Close the app completely, then reopen it and log in again.

On Mobile:

  1. Open the Spotify app.
  2. Go to Settings.
  3. Scroll down and select "Log Out."
  4. Close and reopen the app, then log in with your account details.

Solution 5. Check Internet Connection

A stable internet connection is crucial for Spotify streaming. Follow these steps to ensure your internet connection isn't causing playback issues:

On Computer and Mobile:

  1. Switch off the current internet connection (Wi-Fi or cellular).
  2. Wait for 30 seconds and then switch it back on to reestablish the connection.
  3. Test other applications on both desktop and mobile to ensure internet stability.

Solution 6. Check CPU & RAM

Insufficient available RAM can affect Spotify's performance and cause sound issues. Follow these steps to check and manage your device's memory usage:

On Computer:

  1. If your RAM usage is high (less than 20% available), it may contribute to Spotify not producing sound.
  2. Close unnecessary apps running in the background.
  3. Clear RAM or perform a device restart to free up memory.
  4. Consider uninstalling unused apps to optimize performance.

Solution 7. Check Third-Party Software

Third-party audio recorder software can interfere with Spotify's sound output. Follow these steps to identify and resolve potential conflicts:

  1. Check for any third-party audio recorder software (e.g., ViWizard Spotify Music Recorder) running in the background.
  2. Close or disable the third-party software and Spotify temporarily.
  3. Check if disabling the software resolves the sound issue on Spotify.

Solution 8. Clear Spotify Cache

Clearing the cache can resolve issues caused by stored data conflicts in the Spotify app.

On Computer:

spotify desktop storage clear cache

  1. Open the Spotify app.
  2. Click on your Profile icon > Settings.
  3. Navigate to Storage > Cache, and click on the "Clear cache" button next to it.

On Mobile:

spotify mobile storage clear cache

  1. Open the Spotify app.
  2. Go to Settings > Storage.
  3. Tap on "Clear Cache" to remove stored temporary data.

Solution 9. Update Spotify App

Ensure your Spotify app is updated to the latest version to fix potential bugs or issues.

On Computer:

  1. Open the Spotify app on your desktop.
  2. Click the profile icon > Update Spotify now. If an update is available, it will install and update the app.
  3. Alternatively, go to More (3 dots icon) > Help > About Spotify. This will automatically download the latest version. Restart the app to complete the update.

On Mobile:

  1. From the Home Screen, open App Store (iPhone) or Google Play (Android).
  2. Search for "Spotify".
  3. If an update is available, tap Update to download and install the latest version of the mobile app.

Solution 10. Clean Uninstall Spotify App

Performing a clean uninstall can resolve persistent issues caused by corrupted app files or settings.

On Windows PC:

  1. Use Windows Search Box > Settings > Control Panel > Programs > Uninstall a program.
  2. Find Spotify in the list of apps and select Uninstall.
  3. Follow on-screen instructions to complete the uninstallation.
  4. After uninstalling, go to Windows Search Box > "%AppData%". Navigate to AppData\Roaming and delete any associated Spotify folders.

On Mac:

  1. Use Go > Utilities > Activity Monitor to quit any Spotify processes.
  2. Open Finder > Applications, locate Spotify, and move it to Trash to uninstall.
  3. Hold Option / Alt Key while clicking Go to access Library > Caches. Delete com.spotify.client and com.spotify.client.helper folders.

On Mobile:

  1. From the Home Screen or applications list, remove or delete Spotify from your mobile device.
  2. Additional steps for Android: Go to Settings > Apps & Applications > Spotify > Storage > Clear Data. Navigate to Storage > Android > Data and delete com.spotify.spotify.music folder.
  3. Reinstall Spotify from Google Play.

Part 2. How to Fix Spotify No Sound on Web Player

The Spotify Web Player offers a convenient way to access Spotify's music library directly from your web browser, providing an option for users who prefer not to install an additional app. However, users might encounter situations where the Spotify Web Player doesn't function correctly or has no sound at all on various browsers. Below are some solutions to address the Spotify Web Player's no sound issue.

1. Disable Ad-Blocker or Whitelist Spotify

Certain ad-blocking browser extensions can interfere with the functionality of the Spotify Web Player, resulting in the no sound issue. To resolve this, disable your ad blocker temporarily by accessing its settings from the add-ons menu or clicking the toolbar icon. Alternatively, consider whitelisting the domains associated with Spotify. This can allow necessary elements for playback while still keeping your ad blocker active.

2. Clear Browser Cookies & Cache

chrome settings clear browsing data

Cookies and cached data stored in your browser can sometimes disrupt the playback of Spotify music. While cookies and cache help your browser function more efficiently by retaining essential information, they can occasionally lead to issues with the Spotify Media Player. To address this, clear recent cookies and cache data in your browser settings. Once cleared, try using the Spotify Web Player again to see if the sound issue is resolved.

3. Switch to Another Browser

Not all web browsers are optimally compatible with the Spotify Web Player. For instance, Spotify Web Player is no longer supported on Safari for Mac users. If you're experiencing the no sound issue, you can try switching to an alternative browser like Chrome, Firefox, or Opera. If the problem persists even after changing browsers, ensures that your chosen browser is up-to-date by updating it to the latest version.

Part 3. Best Alternative to Fix Spotify No Sound

If none of the above-mentioned solutions ever works for you, then you are suggested to try the ultimate way, that is, to use another app to play Spotify songs. However, although Spotify Premium users are able to download Spotify songs offline. These downloaded songs are cache and still cannot be transferred or played on other media players.

So you need a Spotify music conversion software, such as ViWizard Spotify Music Converter to download Spotify songs and then convert Spotify music to MP3. Then you can download the real files of Spotify songs and play them on other media players.

With ViWizard Spotify Music Converter, no matter you are using a free or premium account, you can easily download and convert music from Spotify to MP3 or other formats for offline listening. Here's how to download music from Spotify using ViWizard Spotify Music Converter.

spotify music converter

Key Features of ViWizard Spotify Music Converter

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* Security verified. 5, 481,347 people have downloaded it.

  • Download Spotify songs, albums, playlists, podcasts, audiobooks
  • Convert Spotify music to lossless MP3, AAC, FLAC, WAV, M4A, M4B
  • Support playing offline Spotify music on any device at any time
  • Compatible with Windows and macOS, as well as, the latest Spotify

Step 1Drag Spotify songs to ViWizard

Launch ViWizard software on your computer and then wait for the automatic opening of Spotify. Log into your Spotify account and navigate to your library on Spotify. Find your preferred Spotify tracks and drag and drop them to the main home of ViWizard.

add spotify music

Step 2Set MP3 as the output format

Go to Menu > Preference > Convert and then begin to select the output audio format including MP3, AAC, FLAC, WAV, M4A, and M4B. Besides, adjust the bit rate, sample rate, and channel for getting better audio quality.

select output format

Step 3Start downloading Spotify music

Click on the Convert button to begin to download music from Spotify and ViWizard will save Spotify music tracks to the folder you specify. After the conversion, you can go to browse the converted Spotify music tracks in the converted list.

convert spotify songs

Bottomline

Spotify enables all music lovers to access their favorite tunes or podcasts with ease no matter you are using the free version of Spotify or subscribing to any Premium Plan. Sometimes, however, you'd encounter the issue of no sound coming from Spotify while you're playing music from Spotify. Just check out the feasible solutions to fix it. Or try to use ViWizard Spotify Music Converter to download Spotify playlists to MP3 to play on other apps or devices. Now this converter is open to everyone for free download.

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