How to Fix ‘This Song Is Not Synced Across Your Devices' in 2024

When you use iCloud with your subscription to Apple Music or iTunes Match, contents should be synced automatically and effortlessly to the devices that have Sync Library turned on and signed in with the same Apple ID that you use with Apple Music. However, you may still encountered with errors like "This song is not synced across your devices. To play it here, go to iTunes and turn on cloud syncing" when you have everything synced up to the iCloud - you may have missed something.

Don't despair. Let's check somethings in your music library and on your devices to help get your music synced up, so that you can get rid of this frustration and get back to having a positive listening experience.

If you still won't be able to listen to those problematic contents, another workaround would be replacing those DRM-protected contents with the audio files of them in your iTunes library. All you need is a powerful Apple Music converter called ViWizard Audio Converter. This way, you'll be able to sync them to the native Music app on your iPhone, iPad or iPod touch.

Fixed: 'This Song Is Not Synced across Your Devices' Error on Apple Music

First, check the following settings on your devices. If any of these things aren't set correctly, you may encounter with the error of "This song is not synced across your devices" when you're trying to listen to Apple Music.

To get your music synced up, an important step in syncing data across all of your devices is making sure you are signed in using the same Apple ID in iCloud and iTunes & App Store settings, on every device. Then, you should also make sure the "Sync Library" (for Apple Store) or "iCloud Music Library" (for iTunes Store) is turned on every device after you go through the entire process below. If you continue to have the same issues after confirming these steps, you may need to check the cloud status of the problematic songs on your PC or Mac.

1. Check the Apple System Status

Sometimes the Apple Service is down so you may receive the error message and you even can't play any songs in your music library, regardless of the devices you are using.

To check the Apple System Status:

1. Pick the device that have a compatible web browser, and visit: https://www.apple.com/support/systemstatus/.

2. Check if there're interruptions of Apple Music or Apple Music subscriptions. If you find any related service is greyed out, please wait until Apple fix the error.

2. Check internet connection on all of your devices

On Windows:

1. Select the Network icon on the taskbar.

2. Make sure you've connected to an available network. You're also suggested to use the same Wi-Fi network use the device you use to store your music library.

On Mac:

1. Click the Wi-Fi icon the Apple menu on your Mac.

2. Make sure you've connected to an available network.

On iPhone/iPad/iPod touch:

1. Open the Settings app on your iPhone, iPad or iPod touch.

2. Scroll to Wi-Fi.

3. Make sure Wi-Fi is turned on, and you're also suggested to use the same Wi-Fi network with the one that you use with the device where you store your music library.

3. Check the Apple ID you use to sign in on all of your devices

In iTunes app for Windows/Mac:

1. From the menu bar at the top of the iTunes window, choose Account.

2. In the dropdown menu you should be able to view the detailed info of your Apple ID and your *USERNAME* If you already signed in to the iTunes app.

3. From here if a different Apple ID is in use with the iTunes app, please choose Account > Sign Out from the options menu and then Sign In to the same Apple ID.

4. If you haven't signed in to the iTunes app, choose Account > Sign In and sign in to the iTunes store with the same Apple ID that you use with Apple Music.

On Mac:

1. Open the Music app on your Mac.

2. Click your name at the bottom of the sidebar. If you see the sign-in button instead, please click it and sign in to the same Apple ID that you use with Apple Music.

3. Click Account > Account Settings at the top of the window.

4. You should be able to view your Apple ID. Please make sure the same Apple ID you use with Apple Music is signed in.

On iPhone/iPad/iPod touch:

1. Open the Settings app on your iPhone, iPad, or iPod touch.

2. Tap your *USERNAME*.

3. Under you *USERNAME* you should be able to see your Apple ID.

In the Music app on iPhone/iPad/iPod touch:

1. Open the Music app on your iPhone, iPad, or iPod touch.

2. Tap your profile at the top-right.

3. Tap Account Settings.

4. You'll be able to see the Apple ID you sign in to the Music app on the right of the Apple ID tab.

4. Check your Apple Music subscription on your devices

In the iTunes app for Windows/Mac:

1. Open the iTunes app on your PC or Mac.

2. From the menu bar at the top of the iTunes window, choose Account > View My Account.

3. Scroll down to the Settings section near the bottom, and then check for the Subscription tab.

4. If the Apple Music subscription with the Apple ID is active, the Subscription tab shows "1". You can click the Manage button on the right to look through the purchased subscriptions for Apple Music.

In the Music app for Mac:

1. Open the Music app on your Mac.

2. Click your name at the bottom of the sidebar. If you see the sign-in button instead, please click it and sign in to the same Apple ID that you use with Apple Music.

3. Click Account > Account Settings at the top of the window. You might be asked to sign in.

4. On the page that appears, scroll to Subscriptions. If you have multiple subscriptions, click Manage to check your Apple Music subscription.

On iPad/iPhone/iPod touch:

1. Open the Settings app > *YOURUSERNAME* > Subscriptions.

2. Tap the Apple Music subscription.

3. If there's the Cancel Subscription button, the Apple Music subscription with the Apple ID is active.

In the Music app for iPad/iPhone/iPod touch:

1. Open the Music app on your iPhone, iPad, or iPod touch.

2. Tap your profile at the top-right. If you see a sign-in button instead, tap it and sign in to the Music app with the same Apple ID.

3. Tap Manage Subscription.

4. You can now check your Apple Music subscription.

5. Check the Sync Library settings on or for all your devices

In the iTunes app for Windows:

1. Open the iTunes app on your Windows PC.

2. From the menu bar at the top, choose Edit > Preferences > General > iCloud Music Library.

3. From here make sure the "iCloud Music Library" checkbox is selected. If the "iCloud Music Library" checkbox is deselected, select it and click OK to save this setting.

In the Music app for Mac:

1. Open the Music app on your Mac.

2. Choose File > Library > Organize Library > Consolidate files > General > Sync Library.

3. From here make sure the "Sync Library" is turned on. From here if "Sync Library" is turned off, you should select the "Sync Library" checkbox to enable this setting for your Mac.

On iPhone/iPad/iPod touch:

1. Open the Settings app on your iPhone, iPad, or iPod touch.

2. Scroll down to Music.

3. You should see the "Sync Library" setting under LIBRARY. From here make sure the "Sync Library" setting is turned on for your iPhone, iPad, or iPod touch.

6. Check the cloud status of songs on your devices

In the iTunes app for Windows:

1. Open the iTunes app on your PC or Mac.

2. Choose Music from the pop-up menu, then click Library.

3. Choose Songs in the sidebar.

4. In the menu bar, choose View > Show View Options, and then select "iCloud Status" under Music.

5. Now the iCloud Status columns should appear on the view. From here you can check for the statuses next to your songs to learn how you can fix some problematic ones.

In the Music app for Mac:

1. Open the Music app on your Mac.

2. In the sidebar, select Songs.

3. In the menu bar, choose View > Show View Options.

4. Select Cloud Status and Cloud Download.

From here please confirm the statuses of the problematic songs. If an exclamation point appears next to a song, you may find the error message shows up on other devices due to its invalid location on this device.

The song can't be played or synced across your devices because the location of it is not invalid and unable to be found on your device. The songs will be able to be played or synced to other devices you signed in with the same Apple ID until the original file is located.

To locate the original file of the song:

1. Click the exclamation point next to the song.

2. Click Locate.

3. If the song is located, you'll be asked to use the location to find other missing songs in your library. If you see this message, click Find Files.

4. If you find the missing song, drag the song to the Apple Music app or iTunes.

5. In the Apple Music app or iTunes, choose File > Library > Update Cloud Library.

7. Replace the songs with matched audio files

If you lose the original file you add to your music library from other sources, you may want to add the matched items from either iTunes Store or Apple Store. Then you can convert and download the matched items and replace the digital items with the audio files. This way, you can sync the song to all of your devices again. Go ahead.

Best Apple Music Contents Downloader - ViWizard Audio Converter

ViWizard Audio Converter is a powerful Apple Music contents downloader for iTunes users to download various contents on demand as local audio files. Just select the songs from your music library and drag them to ViWizard, and then adjust the output format as MP3, M4A, M4B, WAV, AAC, or FLAC. If you wish to replace the matched digital items in your music library with the audio files, you'll need to choose from MP3, AAC or WAV since these are audio file formats that are supported to be added to iTunes. Once you're ready to convert and download the added music tracks as local audio files, click the Convert button and ViWizard will take care of the rest.

In addition to downloading and converting Apple Music songs, ViWizard supports other Apple Music contents including iTunes files, iTunes podcasts, iTunes audiobooks and even Audible audiobooks. You can always make use of ViWizard to get what you want from Apple Music for personal use.